Candle Care & Tips
LIGHTING YOUR CANDLE
It may take a couple of goes lighting your wood wick candle. Ensure the while wick is alight before moving the lighter, this may take up to 10 seconds.
CANDLE BURN TIME
To prevent tunnelling and create a candle memory, the first time you light your coconut soy candle let the wax melt all the way to the edge of the glass. Never burn for more than 4 hours at a time.
TRIMMING YOUR WICK
Always trim the wick before relighting. Trimming the wick will help your candle stay alight, burn evenly and longer.
Trim by pinching the charcoal off the wick with a tissue or using a pair of wick trimmers. It's important to do this before each burn as the charcoal can cause the candle to go out.
Candles burn best in still air but if you can't avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke.
Candles are sensitive to temperature and light. Fragrances with a vanilla content may yellow if exposed to sunlight or fluorescent light, this is normal and does not affect the burning of the candle. Store your candles in an upright position.
EXTINGUISHING YOUR CANDLE
It is always best to use a candle snuffer rather than blowing out to prevent wicks from drifting off centre and to avoid wax splash. This will help maximise the candles burn time.
If you get any black at the rim of your glass simply wipe it away with a damp cloth, this may be a sign that your wick is to long or your candle is being burning for longer than 4 hours.