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Caring for your products

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Product Care

To ensure you get the most out of your products, please find our recommended Product Care instructions for your Elula Home items below.

Candle Care

Paired with our coconut soy wax and crackling wood wicks, our candles are a unique experience, offering a wide range of scents that are sure to suit any scent preference.

Lighting your Candle

It may take a couple of goes lighting your wood wick candle. Ensure the while wick is alight before moving the lighter, this may take up to 10 seconds.

Candle Burn Time

To prevent tunnelling and create a candle memory, the first time you light your coconut soy candle let the wax melt all the way to the edge of the glass. Never burn for more than 4 hours at a time.

Trimming your Wick

Always trim the wick before relighting. Trimming the wick will help your candle stay alight, burn evenly and longer.

Trim by pinching the charcoal off the wick with a tissue or using a pair of wick trimmers. It's important to do this before each burn as the charcoal can cause the candle to go out.

Avoid Draughts

Candles burn best in still air but if you can't avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke.

Candle Storage

Candles are sensitive to temperature and light. Fragrances with a vanilla content may yellow if exposed to sunlight or fluorescent light, this is normal and does not affect the burning of the candle. Store your candles in an upright position.

Extinguishing your Candle

It is always best to use a candle snuffer rather than blowing out to prevent wicks from drifting off centre and to avoid wax splash. This will help maximise the candles burn time.

Burn Pool

If you get any black at the rim of your glass simply wipe it away with a damp cloth, this may be a sign that your wick is to long or your candle is being burning for longer than 4 hours.

Safety Precautions

Do not leave your candle unattended. Do not burn your candle for more than 4 hours. Keep candles out of direct sunlight and away from hot temperatures.

Warning

Failure to follow these instructions may result in fire, hazard or injury.

Room Diffuser Care

Reed Diffusers are the perfect way to freshen up a living area without the need for a flame from a candle or electricity from an electric warmer.

Using your Reed Diffuser for the first time

Place reed sticks in the oil and allow for them to soak the fragrance for one hour. After 1 hour, flip the reeds to saturate the other end of the reeds.

Flip reeds every time you notice the scent dissipating. Expect a light fragrance after 24 hours.

Do not light the diffuser reeds.

Storing your Reed Diffuser

Ensure your Reed Diffuser is placed out of reach of children and pets, and is in an area where it will not be knocked over. Keep away from electrical appliances.

If spilt, clean the area immediately as the liquid may damage surfaces.

Wax Melt Care

All our melts are made from Natural Soy Wax. Soy wax is made from pure soy beans and is environmentally friendly and biodegradable.

Our soy wax melts give maximum scent throw. 

Using your Wax Melts

Ensure your oil burner is on a safe and stable surface away from children, flammables and wind.

Place the soy wax pod into the top of you oil burner.

Light a tea light candle and place in the base of your oil burner.

Make sure you extinguish the flame on the tea light when leaving the room.

Reusing your Wax Melts

The melt pod will solidify after each use. You can re-use each pod for up to 10hrs burn time.

Discarding your Wax Melt

Once the fragrance in the pod is gone it will need to be replaced.

You can easily do this by letting the pod cool and solidify, place the oil burner in the freezer for a short amount of time and this will release the pod.